Products - Telephone Conversation Recorder

General V-Logger Features Telephone Recording System is a multiple channel digital telephone recording system that uses PC and Recording Card to record telephone conversations dialed numbers and caller IDs. V-Logger helps to make transactions over the telephone and to control the quality of personnel's work.

Typical Usage:

• Call center, Help desk, Hospital, Fire station
  
• Recording conferences calls
  
• Recording instruction, Clarification of quantities and Specifications
  
• Protection of staff from abusive/difficult customers
  
• Monitoring nuisance callers
  
• Monitoring customer service
  
• Monitoring staff performance

General V-Logger Features:

• Records 1-8 telephone lines simultaneously and automatically
  
• Logs dialed number(FSK/DTMF) and Caller ID for searching
  
• Storing records files on a hard disk
  
• Simple Customer Database Screen pop
  
• Find and Play recordings ordered by date, line, caller ID, or FSK, DTMF number dialed , or from other computers on local area network(LAN)
  
• Convert recordings to wave files which can be playback in Media player
  
• Robust design and simple interface for fail-safe but user-friendly day to day operation

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